Address 611 Main St. Worcester, Massachusetts 01608. Select the Seniors License Renewal option on the Make/Cancel a Reservation transaction. Massachusetts RMV Contact Info. Office Rating. Mass RMV Locations and Hours. As part of MassDOT's focus on customer service, the Registry of Motor Vehicles has expanded service hours at several of its busiest branch locations. BOSTON – The Massachusetts Registry of Motor Vehicles (RMV) is pleased to announce it will continue to offer dedicated weekly Wednesday service hours for customers who are 75 years of age or older into the month of January at 17 locations. These branches now offer license and registration service starting at 8 AM Monday through Friday. The RMV is opening earlier in Lawrence, Worcester, Milford, Brockton and Taunton. The RMV is offering this new customer service option to facilitate proper “social-distancing” protocols to keep customers and staff safe and healthy. If you need to complete an 'essential' transaction, you are required to make or cancel a reservation online. Lawrence RMV Service Center Mass . Besides calling, the next favorite option for customers looking for help is via 800-858-3926 for Customer Service. If you are not a AAA member, visit Mass.Gov/RMV to make a reservation to renew at an RMV Service Center. Email the RMV for assistance to renew at MassDOTRMVSeniors@dot.state.ma.us email address. During the State of Emergency, the RMV has a strict no walk-in policy at its Service Centers open to the general public. Individuals in this age group are required by state law to renew their Massachusetts driver’s license in person. Services See all available services. To reach the Massachusetts RMV by: E-mail—Fill out the feedback form on the RMV's main contact page. Select the Seniors License Renewal option on the Make/Cancel a Reservation transaction tab. Worcester RMV Service Center; Worcester RMV Service Center - Map, Hours and Contact Information. The next best way to talk to their customer support team, according to other Massachusetts Registry of Motor Vehicles (DMV/RMV) customers, is by calling their 800-858-3926 phone number for their Customer Service department. The only transactions that will be processed at service centers are those that the RMV considers ‘essential’. Throughout September and October, certain service centers will dedicate Wednesdays (hours vary by location) to customers 75 years of age or older whose driver’s license or ID card are expiring. Email the RMV for assistance to renew: MassDOTRMVSeniors@dot.state.ma.us Call the RMV at … BOSTON — The Massachusetts Registry of Motor Vehicles, RMV, announced it will continue to offer dedicated weekly Wednesday service hours for customers who are 75 … General Hours. Office Hours SUN: Closed MON: 9:00 AM - … Phone—Call the Contact Center at: (857) 368-8000 if you're calling from: Outside of Massachusetts. Call the RMV at 857-368-8005. RMV General Business Hours will change to Monday through Friday, from 9:00 a.m. to 5:00 p.m. RMV Suspension Hearings Registry Suspension Hearings will be available for customers from 9:00 a.m. to 4:30 p.m., at RMV Service Centers in Boston, Braintree, Fall River, Lawrence, Springfield, Wilmington, and Worcester. If you are not a AAA member, visit Mass.Gov/RMV to make a reservation to renew at an RMV Service Center. Email: customer.service@ezdrivema.com; Visit one of our Customer Service Centers; Write or FAX your inquiry to: EZDriveMA Customer Service Center 27 Midstate Drive Auburn, MA … Here’s a complete list of Massachusetts’ RMV locations and hours, not including the RMV offices that are exclusive to AAA members. There are a few different ways to contact the MA Registry of Motor Vehicles' main offices.