This was the first time we had ever purchased a flea med from Amazon (or any online) and it taught me quickly---DO NOT PURCHASE ON LINE IF YOU LOVE YOUR ANIMAL. I planned to use the Frontline while in my new space, but one of my landlords was afraid of my cat bringing in fleas if he went out in their yard, and so I hadn't gotten around to bringing up the idea again, using Frontline as my defense...heh...maybe it's a good thing, as if this is ineffective, I could have been liable for lots of money spent to de-flea. Sounds typical, right? Sorry, your blog cannot share posts by email. FRONTLINE DOCTOR intended for pet cats KILLED each of our beloved pet a couple weeks ago. My husband bought this in Feb and in Jan, Two separate orders, for my mom. U.S. Customs and Border Protection officers have seized nearly 15 million counterfeit face masks since the beginning of the coronavirus pandemic, … Free shipping. A little while later I heard from them saying that I could ship the item back to the seller at my expense. I re-purchased the items from Petsmart but aside from a little faded printing I can’t tell that they are counterfeit. Don't put yourself through the extra money and guilt, or your cat through the anguish of this terrible product. My problem is the morass of red tape and awful customer service surrounding the return when the product is clearly counterfeit. Several days went by and I contacted Amazon again. These items are the ones that are counterfeited the most. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. Ankit Packagings vary according to rules and regulations of individual country. Great. This is seriously unnacceptable. I’ve been an Amazon customer for years and have spend thousands of dollars on their site. More from the company news release: “Counterfeit products that have been identified so far as being sold by Amazon include: Zymox Otic Ear Solution with 1% Hydrocortisone, 1.25 fluid ounce, Zymox Otic Plus Ear Solution with 1% Hydrocortisone, 1.25 fluid ounce and Zymox Enzymatic Ear Solution with 0.5% Hydrocortisone, 1.25 fluid ounce.” Recently, I received an email from them indicating that the products were counterfeit and not Frontline products. I bought this product on Amazon instead of driving to my Vet. Frontline Plus is sold in a carton and it is very difficult for normal users to distinguish the counterfeit products from EPA-registered products as they look quite alike. Authorized sellers of Advantage II® and K9 Advantix® II flea control products We provide safe, EPA approved pet products at affordable prices. Are all the products and reviews garbage. We dosed them all with Frontline … ( Log Out /  Needless to say, I was upset about it. I rather regret that I have a Kindle at the moment, and I think I’m going to take the Amazon items off of our wedding registry. So I printed a shipping label and was actually about to drop it in the mail when I got another email from the A-to-z Guarantee people (it’s never the same person – I think I’ve gotten responses from about 6 different people at this point). The issue is with sites like Amazon.com, where anyone can set up … Secondly, it was a counterfeit item! I don't know how effective the treatment was, as my cat was flea free at application, but through the airports and planes (3 flights to get out west from small airport departure to small airport arrival). BEWARE< THIS ITEM WAS DETERMINED TO BE FAKE! Change ), You are commenting using your Twitter account. Oh you sound like I did about 5 yrs ago when dealing with AT&T! My husband bought this in Feb and in Jan, Two separate orders, for my mom. I called Amazon back and spoke to a woman, who was also very nice and clearly doing her best to help me. MONEY means NOTHING if our pet had died! Dave, who has a flea allergy, was ripping himself to shreds. – was met with silence. We just got a refund and a letter from Amazon stating this product might be a fake. The file size is too big. This was the response, “You have stated that the complete order cannot be returned. These battles over counterfeit goods show how Amazon can both be a savior to small businesses, and their downfall. I suspect that this is counterfeit. FYI with the email from Amazon stating they determined this product was fake, they also told me to throw out any unused product and they refunded my purchase price in full proactively. We gave it some time, but the Frontline never kicked in. Account Specialist FRONTLINE Plus Flea and Tick Treatment for Large Dogs (45-88 Pounds) - 3 Doses. We honestly thought we might have some sort of medication-resistant super-fleas. It’s certainly good to know ahead of time. People selling items from China can sell there items here to Amazon and they send to us. The union organizing in Bessemer could set off a chain reaction across its operations nationwide, with more workers rising up and demanding better working conditions. My box says Frontline Plus on the outside, but the inner container says Frontline Combo. Frontline Combo is not a name legally used for products sold in the US and labeling must legally be consistent, so all components of a genuine product would be identical, inside and out. Frontline Plus are imported by different Merial branches and distributors all over the world, including USA. I received an email from Amazon today from an order placed 4 months ago in June. Then, of course, the original showed up! Their answer: contact the seller. We also cannot ask the seller to reimburse you.”. If you think you may have gotten counterfeit Frontline or Advantage, check out these fact sheets from the EPA for retailers (which contains information for identifying real products) and for consumers (which includes information about how to alert the EPA to counterfeit products being sold). There have been news reports warning about fake Frontline just this past week. As another customer commented, I ask WHERE IS THE OVERSIGHT? Amazon.com strives to maintain a marketplace that is fair to both buyers and sellers. I received an email from Amazon today from an order placed 4 months ago in June. So they refunded my $28. I might pay a few dollars more, but I’d rather do that than give Amazon another $500 of my money. Received same email. !. I used one of the vials as a precaution for my indoor cat because I was planning a cross country move, and didn't want to risk picking up a flea during travel. Change ), You are commenting using your Google account. Unless they make this right, I really don’t want to give them any more of my money. I will NOT be purchasing anymore flea or anything else pertaining to the health of my or my mom's cats on line EVER again. The guy I spoke to was actually quite nice and he told me that I could still get the refund if I send back what I have left of the Frontline. The Vet said there are a lot of expired/resale and counterfeit products online (and no, she didn't say to only buy from her, but to only buy directly from a Vet). Please understand that we cannot verify that there was anything wrong with this item if you cannot return it. Jude, the oldest, got sick around the same time – vomiting far more than usual and having diarrhea. FILE – In this Feb. 14, 2019, file photo, people stand in the lobby for Amazon offices in New York. BEWARE< THIS ITEM WAS DETERMINED TO BE FAKE! EPA is aware of counterfeit pet pesticides designed to look like legitimately registered pesticide products. Amazon’s first objective is to prevent a counterfeit from ever being listed in its store, and its comprehensive proactive anti-counterfeit programs have ensured that 99.9% of all Amazon products viewed by customers did not have a valid counterfeit complaint. ( Log Out /  We are still keeping an eye on our cats. Finally, I got a bit suspicious and started looking up counterfeit Frontline online. How to spot fake products on Amazon The first step in sniffing out a counterfeit product is to look at what the seller says about the product and … Counterfeit “Advantage” and “Frontline” Warning The following is some very important information that every pet owner needs to read. Frontline Plus are manufactured by Merial, France. During a previous counterfeit study in 2016, the team reported "a 23% counterfeit rate" on Amazon, after which Amazon "implemented several changes—then, during our second counterfeit … Persons who distribute, import, or sell counterfeit pesticides such as Advantage and Frontline are subject to civil or criminal penalties up to $27,500 per sale, one year imprisonment, or both. Shoppers find videos more helpful than text alone. Thank you Amazon~! So, Amazon, just what did my cats get dosed with??? Change ), You are commenting using your Facebook account. Where is the oversight? A Wall Street Journal report is raising concerns that some products sold by the company are knock-offs. Im thinking this is all one big scam.! A few weeks ago I purchased Frontline plus for my dog and cat on Amazon. We wondered still but all seemed ok. We used one vail on each cat. Persons who distribute or sell the counterfeit products after receipt of the order are not only I’ve been getting my textbooks from them since my freshman year of undergrad, I buy crafting supplies from them, I get electronics from the site, not to mention any household items I generally need. Watch 2020’s 10 Most-Streamed FRONTLINE Documentaries. (1175) 1,175 product ratings - Frontline Plus for Large Dogs Flea and Tick 45-88 Lbs - 3 Doses - Genuine EPA . We just got a refund and a letter from Amazon stating this product might be a fake. Amazon You should do better! As some of you may be aware, we got fleas when we brought Dave to the new apartment. Amazon, which has been under pressure from shoppers, brands and lawmakers to … The Frontline Plus I received has all the tell-tale signs that it is counterfeit such as it has an expiry date, no EPA number, no emergency numbers to contact, and more.. Could this product be a generic version of authentic Frontline Plus or is it possible itis a different chemical or a lower percentage? We wondered about the product because there was no experation date on it, we cked with the vet and was told sometimes they didn't have dates when bought online…. My cat did not have any bad reaction, and the vials appeared normal though I admit I wasn't looking for any inconsistency. 2,051 sold. I'm sure this product is fake. I’ve offered to send them photos of the packaging so they can see for themselves, but apparently they “can’t accept photos.” They also told me that they prefer it if buyers and sellers can work things out themselves, which I take to mean that they don’t really care if sellers in their marketplace are selling counterfeit products. We were concerned and watched the cats carefully. $140. My next question – why do the seller’s policies matter when they’re selling COUNTERFEIT items on your site? Most of us used the actual chemical substance concerning the woman’s ought to mower blades since guided, the girl gone away exactly the same nights and all of us discovered the woman’s lifeless underneath the pine 2 or 3 days later. I have ordered Frontline once before from Amazon with no problem, but this time, this is what I received. That’s what happened with this particular product, an under-desk headphone mount called the Anchor. We have used Frontline for years with no issues. Checkout the following guidelines to identify whether the product you have bought is legitimate or not: From what we saw, one cat reacted badly but the main thing we saw was that the fleas were not killed and actually seemed to mutiply faster. Don’t buy Frontline from Amazon, or at least be very careful when you do so. We actually thought for  a while that we might have to have Jude put down soon, since he seemed to be doing so badly all of a sudden. Amazon has us covered!. We dosed them all with Frontline before he came, but there were a few stragglers, which can apparently sometimes happen the first time you treat your pets with Frontline. Shoo flea don’t bother us! Amazon Has a 'Notorious' Counterfeit Problem Despite efforts to combat the sale of fakes on its online-selling platforms, the matter could still evolve into a significant fiscal liability. And other Amazon critics — including a number of its own employees — have said the company was slow to address the risks the coronavirus posed to frontline workers. What was she poisoned with? Post was not sent - check your email addresses! Create a free website or blog at WordPress.com. I recently had an awful (and ongoing) experience with counterfeit Frontline Plus for Cats. — (the product itself isn’t counterfeit, it’s just that it’s not leagaly labeld for sale in the US,) I cannot be certain what happened. I need to order textbooks for next semester soon, but I think I’m going to go to another site for those. But what was the poison my cat received and what has been the action taken against the seller? For those instances, I would give the product a 5 star rating. Great. .noScriptNotDisplayExpander { display : none; } Head over to Amazon where you can score up to 30% off Frontline Plus Flea and Tick Treatment for Large Dogs when you clip the digital coupon.. She told me to file an appeal on the claim and not to send back the Frontline until that has been approved, which will probably take 7 days if it gets approved at all. I love how we the consumer are awnsering the question about this product being counterfeit or not.? Counterfeit masks reaching frontline health workers in US. Our cat had a REALLY bad reaction after using this. ( Log Out /  They always charge you for shipping secretly. Amazon has had a problem with counterfeit products for quite some time, and the company says it's ramping up efforts to fight counterfeiting. Clearly they’re operating on different continents, but that doesn’t really improve my opinion of their customer service. My cat did not have any bad rea…. Frontline Plus for Dogs when packaged and sold properly (by most Veterinarians and most reputable companies) works as it is described to work. Since no where do you cite why you believe the product was counterfeit (and the EPA misleadingly calls any product not labeled in English units (oz.) .noScriptDisplayLongText { display : block; } Today I called Amazon to figure out what the hell they’re problem is. Amazon: 15: Oct 30, 2020 eBay: 16: Dec 03, 2020 Google: 1: Dec 08, 2020 internet vendor: 25: Feb 09, 2020 view reported fakes | report a fake: Warnings / Hazards: The counterfeit Frontline brand products are not packaged in required child-resistant packaging. Due to the fact that you cannot return your item or verify your claims regarding it, your claim has been closed. How can someone tell me that I can just send in what’s left to get a refund, then maybe 5 minutes later get that email from someone in the same company. .noScriptDisplayLongText { display : none; } They told me to give it another week and if by x date I still hadn’t heard back from the seller, then I could file an A-to-z Guarantee Claim with them. The information on this page is intended to help consumers avoid unregistered pet products. Even real items are too expensive! The merchant allegedly defrauded customers of $350,000. Amazon notified me that the Frontline I received was not the real product- fake, counterfeit. 3M Sues Amazon Merchant for Selling Fake N95 Masks at Exorbitant Prices. First of all, I was supposed to ship it back to the seller, so how could Amazon verify anything anyway? These links will give you information on Counterfeit Frontline Plus and Counterfeit Advantage Flea Control. While the percentage of counterfeit items sold on Amazon is small, a study by review tracker Channel Signal notes that "a half percent of 200,000 reviews is 1,000 reviews about fake … Amazon, Walmart and even Sears online are the same. (And Why I Probably Won’t Be Buying from Amazon Again), for retailers (which contains information for identifying real products), for consumers (which includes information about how to alert the EPA to counterfeit products being sold, Beware of Fake Frontline Plus Sold Online and In Stores | Keep the Tail Wagging | Raising Dogs Naturally, On IUDs and Ovaries – Being a Twin Mom and Kinda Wanting Another. Beware of Counterfeit Frontline on Amazon! I am upset over this. This difference is a warning sign. I can recommend thebookdepository for ordering books online, usually same price as amazon. I don't feel comfortable using this on my furkids and have contacted my seller. It has really been my go-to online shopping destination. $19.00. The response I got back from the next email informed me that the seller’s policy was to not accept returns on opened items. As some of you may be aware, we got fleas when we brought Dave to the new apartment. Only the cats went from having a few fleas to having a full-blown infestation. You are paying 100 a year for the subscription then they are charging you 500% over real price. Amazon is launching a new team that will identify sales of knock-off goods and aid law enforcement’s efforts to pursue criminal action against counterfeiters. The “Counterfeit Crimes Unit” is … If you can’t get a refund on a counterfeit item from their “A-to-z Guarantee,” what does it cover? Nothing on Amazon is made sure its real... from hair products to pet supplies. I had a completely different experience with Amazon than you though, when dealing with books I had shipped to my son. for sale in the US. The system through which Amazon sellers list products also makes it possible for counterfeiters to essentially hijack an established product’s listing, and sell their lower-quality, ripped-off versions to unsuspecting buyers. ( Log Out /  Change ). Even better, when you purchase two Frontline Treaments, you’ll automatically score an additional 25% off during checkout.Plus, opt to Subscribe & Save to score an additional 5-15% off your … I wrote back saying that I didn’t see why I had to pay for the return shipping and telling them that I only had the three doses left. What a terrible experience! we suspect that this is a counterfeit product as it does not work at all and some of the vials seem to be low and one was empty. Aside from the annoying fact that I watched a flea try to crawl into her fur, she itched so much I had to take her to the Vet for a steroid shot; my poor kitty. Revisit FRONTLINE’s 2020 documentary “Amazon Empire: The Rise and Reign of Jeff Bezos.” February 2, 2021. Amazon’s first objective is to prevent a counterfeit from ever being listed in its store, and its comprehensive proactive anti-counterfeit programs have ensured that 99.9% of all Amazon … I contacted Amazon to find out what I should do about it. The continued abundance of counterfeit goods on the site is the result of Amazon’s decisions to prioritize a broad selection of products and cheaper prices over … We wondered about the product because there was no experation date on it, we cked with the vet and was told sometimes they didn't have dates when bought online. A-to-z Guarantee Program”. Now I’m wondering if I ever want to shop with them again. Free shipping. I just read where Amazon actually was one of the highest rated businesses for customer service, so maybe there’s hope. Thank you for the information. the manufacturer I find the entire post useless. However, as stated in our previous message, we cannot verify that there was anything wrong with this item if you cannot return it. I can’t begin to describe the fury I felt when I read that. One cat got fleas very badly and another cat reacted badly, so we wiped/washed as much off her fur as possible. But what was the poison my cat received and what has been the action taken against the seller? So we dosed them all again and treated the apartment with some other flea stuff. The price was good – only $57.99 for six doses. Obviously the product didn’t work, but you checked for counterfeit before contacting (did you contact?) My order arrived mid August and all 3 vials have been used on my cats. I waited until they said I could file the claim, then I did so. On the one hand, Amazon has … Amazon notified me that the Frontline I received was not the real product- fake, counterfeit. And just by the way, why is my refund for $24.99, but current price ( 3 doses ) is $34.99!? we suspect that this is a counterfeit product as it does not work at all and some of the vials seem to be low and one was empty. So they refunded my $28. I discovered pretty quickly that we had gotten a counterfeit product. However, I didn’t really blame Amazon, because the medication came from a third party seller on Amazon, Bargain OTC. That’s shocking customer service! NEVER AGAIN. The stakes are high for Amazon. My cat was very sick for 10 days, lost the fur on her neck, had bleeding skin that scabbed and now, two months later is losing sight in one eye and has mouth sores and can’t eat. When I emailed to say they hadn’t arrived in over a month, they sent another shipment quickly. One Southern California marketing consultant, frustrated with reports that frontline medical workers didn’t have N95 masks, had a client who makes custom, re-keyable locks in China. We understand that you may not agree with this decision, but this claim will remain closed. vet bill. I used one of the vials as a precaution for my indoor cat because I was planning a cross country move, and didn't want to risk picking up a flea during travel. We got some more Frontline Plus for Cats from Amazon to try a second round. $32.88. The email said this: We can certainly understand your concerns about this claim being closed. The pet had been completely balanced, 8 years old. We also cannot ask the seller to reimburse you. It poisoned 1 cat on here according to pictures. I am terribly upset that Amazon had not checked the sellers of this product out better! Nothing is safe and I'm very disgusted with Amazon and their prices for fake items. Technology Amazon blocked 10 billion listings in counterfeit crackdown Technology Abandon Instagram for kids plan, U.S. states urge Facebook Internet Twitter donates $15 million for … My issue with Amazon isn’t that the product was counterfeit – they had nothing to do with that part of it. As well as the Q and A? I recently had an awful (and ongoing) experience with counterfeit Frontline Plus for Cats. A video can be up to 1 GB, We encountered a problem while trying to upload. I am impressed that with the volume of products this company provides to their consumers that they were able to determine this was fake and that they stood by the purchasers and refunded every penny without any hassle. Thank you for your interest in Amazon.com. By Associated Press. Please try again, Select the department you want to search in. Don't buy Frontline from Amazon, or at least be very careful when you do so. Frontline Plus Flea and Tick Treatment for Cats.
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