If you're ready to make a booking you can go online and search for uOttawa counselling services and click on "book your virtual appointment". Travellers returning from outside Canada need to, Close contact with a known or possible case. Booking an Appointment. Please contact our office by email to schedule an appointment with Cynthia Abraham our Professional Counsellor. Here’s some key information about ongoing services: I want to provide an update on our clinic processes as the COVID-19 situation continues to evolve. In case of emergency, always dial 911. Wednesday: 8 AM - 8 PM Dr. Yaya’s service to the University of Ottawa is significant and extensive. Please remember - you can continue to access care and services at the clinic: While the Premier of Ontario has yet to announce a date, we are starting to imagine that the current emergency measures will gradually be removed as the COVID-19 health risk starts to decrease and the risk to our compromised economy increases. The care you need is just around the corner. Meet virtually in Teams with an Officer or make an appointment with a specialist: Join our virtual line; Access to Microsoft Teams as an application: On your phone (download Microsoft Teams in the App Store or Google Play) On your computer The Wellness Lounge also offers free access to health information, products and programs, such as condoms, feminine hygiene products, rapid and anonymous HIV testing, light therapy, and many wellness-themed activities. According to the Public Health Agency of Canada (PHAC) as of March 11, 2020 there are 103 confirmed cases of COVID-19 in Canada of which 42 are in Ontario. You can book up to four appointments of 30 minutes per week (limit of one appointment per day) with a writing mentor. Our clinic remains open and our primary care providers, specialists, and allied health professionals are here to help you. Appointments with our specialists will continue as planned unless you are advised otherwise. If you still need to see a healthcare professional, please call us. Friday: 8 AM - 8 PM Due to the importance of preserving medical grade masks for appropriate use by health professionals, we are unable to provide masks to our patients. Participation prizes are up for grabs as well. This will take you to a log in page, where you can log in using your uOttawa credentials. Cover your cough and sneeze with a tissue or into your arm, not your hand. To access uOttawa Counselling Services, you can book a single session appointment online or email us at couns@uottawa.ca. Book an appointment to chat with a peer counsellor. Here are some helpful tips on how to practice social distancing: Avoid visits to long-term care homes, retirement homes, supportive housing, hospices and other congregate care settings unless the visit is absolutely essential, Avoid non-essential trips in the community, Keep the windows down if you have to go into the community for an essential trip via taxi or rideshare, Spend time outside and in settings where people can maintain a 1-2 metre (3-6 feet) distance from each other. The use of masks and personal protective equipment is not recommended for members of the public who are well. Please note, as of Monday, March 16, all visits to Health Services MUST be pre-booked by telephone at 613-727-4723 ext.7222. If so an in-person appointment will be scheduled. Explain to the doctor that you are in mandatory quarantine and follow the advice of the doctor. We ask all patients to wear a cloth mask or face-covering when they come to the clinic to protect themselves and others in keeping with Public Health advice. Where required, a patient may be accompanied by 1 caregiver or one parent where the patient is a minor. In case of emergency, always dial 911. It’s a space dedicated to students’ health and wellness, where you’ll always find someone ready to listen. Wash your hands often with soap and water, or use hand sanitizer. Non-medical masks do not likely have a role to protect yourself therefore physical distancing, washing your hands, reducing trips out of your home remain the most important measures to keep yourself well. If they are unwilling to do that, please ask them to fax a renewal request to the clinic. To book an appointment, you can: Email: medsao@uottawa.ca; Online: Use our online booking system; Telephone: Call or leave a message at 613-562-5800 x 8136 (Toll free: 1-877-868-8292 x8136) In person: 451 Smyth Road, RGN 2024; We ask that you arrive 15 minutes early to your first appointment in order to complete all the pre-counselling required documentation. Ottawa Public Health offers helpful information on how to self-isolate. Sunday: 10 AM - 2PM. To book an appointment, you can: Use our online booking system; Call or leave a message at 613-562-5800 x 8136 (Toll free: 1-877-868-8292 x 8136) Drop in at Roger Guindon Hall room 2024 Don’t wait to address your health issues. THAS connects you to a nurse who can provide medical advice, or, if appropriate, provide access to a family health team doctor or suggest that you go to emergency. As you can imagine this is a pretty big task and it will likely take us many weeks to complete. Participation prizes are up for grabs as well. Direction from Public Health continues to be on controlling the transmission of the virus and so requirements for self-isolation and wearing of masks continues. The goal, at the moment, is to contain the virus and keep our patients, providers and staff safe. Reach out to us for any health and wellness concerns. Jock Turcot University Centre (UCU), room 203, 75 Laurier Ave. East, Ottawa ONK1N 6N5 Canada, (passer à la version française de cette page), (switch to the English version of this page), Visit the University of Ottawa's Youtube profile, Visit the University of Ottawa's LinkedIn profile, Visit the University of Ottawa's Instagram profile, Visit the University of Ottawa's Twitter profile, Visit the University of Ottawa's Facebook profile, Campus Clinic – ByWard Family Health Team, https://www.uottawa.ca/coronavirus/en/assessment-centre, https://www.sewcanshe.com/blog/simple-step-by-step-tutorial-for-the-olson-mask-pattern, https://www.cbc.ca/news/politics/non-medical-masks-covid-19-spread-1.5523321, https://www.camh.ca/en/health-info/mental-health-and-covid-19, https://www.uottawa.ca/health/virtual-care, https://www.camh.ca/-/media/files/camh_covid19_infosheet-challenge_worries-pdf.pdf, https://food-guide.canada.ca/en/healthy-eating-recommendations/, https://www.ottawapublichealth.ca/en/public-health-topics/novel-coronavirus.aspx#Travel-advice, https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice.html, https://eohu.ca/en/my-health/2019-novel-coronavirus, https://www.ottawapublichealth.ca/en/public-health-topics/novel-coronavirus.aspx, https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html, https://covid-19.ontario.ca/self-assessment/, Reduce the spread of COVID-19: Wash your hands. If you have any of these conditions, or any health issues in general, it's important to work with your doctor or nurse practitioner to prevent further complications that could become dangerous or even life-threatening. Booking a study space / computer; Connect from off-campus; Computers and technology; Make a request. We are also a group of peers here to listen and support you, and offer you a holistic approach to well-being. Please help us keep everyone safe & comply with required screening. In person at one of our locations; By phone at 613-564-3950; Online Primary Care Visit our YouTube Channel . You may leave quarantine to receive medical care as directed by the doctor. In case of emergency, always dial 911. We will be converting all family medicine appointments to telephone visits for the next week so unless you receive a message from your primary care provider (MD or NP) before your scheduled appointment, please be prepared to receive a phone call from your MD or NP. Free confidential counselling sessions remain available via video conferencing or tele conferencing. If after the telephone consultation an in-person visit is required, patients will be booked accordingly. In addition, visitors will be asked to wait outside of Health Services as we will only be allowing people with booked appointments to enter the clinic. and/or have underlying medical conditions. These services are available to patients enrolled with a family physician with the ByWard FHT. Visit the uOttawa Card website to order your card online, or pick up your card in person when you arrive on campus. To book an appointment, please email couns@uottawa.ca or telephone: 613-562-5200. As this is evolving rapidly, I encourage you to visit Public Health website for the most up to date information. Services … Ottawa, ON With handy locations and extended hours, our Laboratory and Health Services Centres deliver just what you need, when and where you need it. Book or Change an Appointment. Here's what we need you to do: We ask for your patience and understanding. A Doctor Explains How to Make the Safest Face Mask, See the videos in this news story about how to wear a mask and ways to make your own mask. Health, Safety and Risk Assistant Room: CBY A306 Office: 613-562-5800 ext. They will do their best to address your issues including prescription renewals, referrals, lab test requisitions, etc. We are pleased to announce that starting on May 19th we will initiate a progressive reopening of clinic services. Book your appointments in advance by clicking on the right link in the Book an appointment box on this page. Health and wellness are at the core of our activities. Please consider enabling calls from blocked IDs. You will be called at or as close to your appointment time as possible. You will be given a surgical mask if you need one. Masks can provide a false sense of security and must be used and removed properly to provide protection. uOttawa Student Affairs Office – for Undergraduate medical students, access to counselling support and referrals (Dr. Kay-Anne Haykal, Assistant-Dean, Student Affairs) Contact Information: medaca@uottawa.ca | 613-562-5800 ext. Close Alert Banner. Here are some helpful resources related to masks and how to make them: It’s important to remember that the role of non-medical masks is to protect others, like covering your cough. Relieve yourself of academic stress with our 45 minutes guided meditation. If you lose your card, you must pay a replacement fee of $25. This service is now extended to immediate familly members of students, staff and faculty members who are over the age of 17 years old. During the phone visit, the provider will determine if you need to be seen face-to-face. We aim to provide these appointments same day, ideally within a very short time period. There are additional countries that have been identified as currently affected areas. For privacy and security information, please go to our website at. Digital appointments. Visit our Instagram and Facebook Page for fun, easy, and quick tips to improve your overall wellness. Outreach Calls in progress – We know that everyone is experiencing challenges. We have made some significant changes with the goal of ensuring access to care for our patients and keeping our patients, staff and providers safe. We're focusing on gradually expanding clinical services while minimizing the risk of transmission through infection control and physical distancing principles. All allied health appointments (mental health counsellor, dietician & pharmacist), with the exception of appointments with the chiropodist, will also be converted to telephone visits until further notice. We have been reaching out to our most vulnerable patients to touch base and see how you’re doing. You can also use your card to borrow books from the library, access the gym, and book an appointment with an academic advisor. Over time, stress, fatigue, worry or anxiety may arise and impact whether you feel your best. As part of their response to the COVID-19 pandemic, the university has made available an assessment and testing facility located at the Lees Campus (200 Lees Avenue, Block D). Please note that at this time PH is now recommending self-quarantine for all persons returning from foreign travel. This information from the Centre for Addiction and Mental Health (CAMH) may be helpful. Our space is safe and judgement-free. The campus clinic and uOttawa Health Services have a new name. For information regarding costs please go to our Fees page https://www.uottawa.ca/health/fees . Please call the clinic at 613-564-3950 to schedule a same day telephone appointment with a walk-in clinic physician. Key information about ongoing access to care and services: It’s almost Easter and the COVID-19 situation continues to evolve. Exercise regularly. Be in the moment and practice mindfulness and gratitude. Only essential services/businesses will be open for the next 4 weeks. Try and stay 2m (6ft) away from other people. The ByWard Family Health Team (ByWard FHT), comprised of psychiatrists and mental health counsellors, offers mental health services. Physical distancing is important but we need to ensure that health issues don't become bigger issues. Get enough sleep. We’re here to listen to your concerns, answer your questions and help you find resources that fit your needs. As a result you may not see their caller ID. Students can access care through the University Health Services Register with H ealth Services. 8551; Ontario Medical Association Physician Health Program – confidential support, services, referrals, We simply recommend that while outside you make sure to avoid crowds and maintain a distance of 1-2 metres (3-6 feet) from those around you. In keeping with guidelines from Ontario Public Health and our provincial government, we're moving forward with Phase One of our recovery plan. In response to public health authorities’ recommendation on physical distancing to mitigate the spread of COVID-19 cases, the uOttawa’s Counselling Services will be offering teletherapy appointments by audio or videoconference to promote the safety of our uOttawa community. A new game is made available once a month. PHAC considers the public health risk associated with COVID-19 to be low for the general population, but there is an increased risk of more severe outcomes for Canadians who: Governments and organizations in many locations are taking preventive measures to promote social distancing as a means of containing the virus. If you are planning on travelling over March break, the Government of Canada has posted advice here:  https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice.html. The Peer Wellness Chat remains available from 2-7pm everyday.*. The counselling services include short-term counselling. Book an appointment. The Walk-in Clinic will remain open and maintain regular hours. Clinic spaces, surfaces and equipment are washed down and disinfected multiple times a day. In response to recent changes we have amended some of our clinic practices. Ottawa Public Health https://www.ottawapublichealth.ca/en/public-health-topics/novel-coronavirus.aspx#Travel-advice. Your doctor or nurse practitioner will tell you if they need to see you. It’s also important to keep our healthcare professionals and staff healthy so they can remain available to provide care and service. If you are running out of medication, please ask the pharmacist to give you an additional amount. Ottawa Public Health (OPH) provides public health programs and services to individuals and communities while advocating for public policies that make our city and its residents healthier. Get a basket of fresh, organic, seasonal produce delivered to campus and support local. Most patient appointments are being held by telephone or through virtual care. Once you book an appointment (with your uOttawa email), you will receive a confirmation email and a staff member will communicate with you before your scheduled time with a link to join a Microsoft Meeting. Walk-In clinic: if you believe you need our walk-in services, please call ahead as we will be booking these same day appointments on the phone as much as possible. Info-Santé 8-1-1  is a free and confidential telephone consultation service that puts you in contact with a nurse in case of a non-urgent health issue. Your health and wellness are essential to your academic success, but sometimes it’s hard to keep them top of mind. We are not starting to offer routine care at this time. Book a virtual appointment. If you do have medical concerns related to your medication, please book a telephone appointment with your provider. Trivia Tuesday. Guided Meditation. For Fall 2020, students should continue to book appointments through the online schedule, and tutors will email students with confirmation of the appointment. As part of the University of Ottawa’s preparations for the fall 2020 semester, the university has implemented several measures to ensure that the community can resume academic and research activities, while respecting public health directives. Service is available in multiple languages. This is being done to reduce the amount of time that you have to spend in the clinic and therefore reduce the spread of illness. To that end we are taking the following steps in the next week (starting March 16th) or so: We continue to implement screening and infection control protocols as per Public Health. If you arrive too early we ask that when possible that you wait in your car and that you come to your appointment unaccompanied unless you are with your caregiver. Update your contact and health card information, Monday: 8 AM - 8 PM If after the telephone consultation an in-person visit is required, patients will be booked accordingly. The Province of Ontario has announced that high-risk health care workers will be eligible to receive their second dose of the COVID-19 vaccine earlier than the extended four-month interval. Browser Compatibility Notification. Extended support through trained uOttawa students is offered on Monday to Friday from 4:30 to 8 p.m. and on weekends from 11:00 a.m. to 4:00 p.m. Requests that fall outside their area of expertise will be addressed as priority requests the following business day. Write an email to the Office of Undergraduate Programs. Patient visits will continue both virtually and in person as per your provider’s directions. If the healthcare professional determines that you need to be seen in person an appointment will be set up for you. Appointments with writing advisors continue until April 14. Many individuals who come to the clinic are at a higher risk of complications from the virus so it’s important to protect those who are vulnerable. Chan School of Public Health, the Johns Hopkins Bloomberg School of Public Health, and New York University. If you haven’t heard from us don’t hesitate to call us to arrange your next follow-up by telephone. Take part in our Health and Wellness quiz every Tuesday and compete against other players for a chance to win the grand prize of 250$! Thursday: 8 AM - 8 PM Please go to their website for the most up-to-date information. Find a Location Dynacare Plus Get your Test Results Online. To book an appointment, you must be a student enrolled at the University of Otttawa, a faculty member, or staff person. Let Dynacare Plus help you take control of your health. He is currently Honorary Professorial Fellow at the Imperial College London in the United Kingdom. ​​ Though you may prefer to see your physician or other healthcare professional in person, we need to expand in-person visits gradually and responsibly, following available guidelines. I can say that it will be phased and flexible to better respond to the anticipated fluctuation in infection rates; that the ongoing use of masks will be prominent; and that physical distancing and remote work will continue. Thousands of Ottawa residents became newly eligible to book COVID-19 vaccine appointments Tuesday morning, including people with at-risk health conditions and retail workers in … As we work to manage the COVID-19 pandemic and gradually start to resume normal activities, it's very important to address any health concerns that you may have. If you have any questions please call us at 613-564-3950 to find out how to get the care you need while keeping everyone safe. If you have an emergency, we make every effort to provide same-day service. You can still go outside to take a walk, go to the park, or walk your dog. Many of our patients deal with chronic illnesses such as heart disease, diabetes, mental health, and cancer, or need important vaccinations to protect their health. Skip to Content. Morisset Library (Arts and Science) Brian Dickson Law Library; Health Sciences Library; Archives and Special Collections; Berkman Library; Faculty of Education Resource Centre Follow the self-isolation guidelines from Public Health. This could be when you're sick or injured but aren't sure if you need to see a doctor or can treat the situation at home. Most appointments will continue to be by telephone or video for the next while. He has also held visiting appointments at Harvard T.H. We will be starting to take payments for virtual visits at the time of booking – please have your credit card information when you call for an appointment. Mental Health Coaching. You may need a gentle reminder to take care of yourself, have questions about yourself or your health, or need help facing challenges. Patients, staff and providers are undergoing screening prior to entering clinic spaces. Continues at all sites, in person and on the phone. RAMQ patients: Visit Fees – Quebec residents who have had a telephone or video visit at the clinic since March 16, 2020 can expect an invoice via PayPal or by regular mail related to payment of the fee for your recent visit(s). Mental Health Supports (1:1 support for physicians) uOttawa Faculty Wellness Program – support and resources, appointments with Assistant-Dean, Faculty Wellness Program (Dr. Elizabeth Muggah) or our clinical counsellors (Ms. Cynthia Abraham & Ms Monica Dobie) Contact Information: wellness@uottawa.ca | 613-562-5800 ext. Maintain healthy habits: wash your hands with soap and water, or use hand sanitizer; cover your coughs and sneezes with a tissue or your arm; and stay home if you are sick. The Centre is open for booked appointments Monday to Friday from 9:00 a.m. to 4:00 p.m. and will be closed on all statutory holidays. Please note that some of our staff are working remotely and using their own phone to make the calls. Wearing a mask or other face covering plays an important role in protecting others, like covering your cough and maintaining social distancing. Also, make sure to wash your hands afterward. We follow Ottawa Public Health screening guidelines – these change regularly as the situation evolves. University of Ottawa Health Services. For more information about COVID-19 click on the links below: We continue to monitor information and recommendations from Ottawa Public Health & will adjust our practices accordingly. If you would like to cancel any non-essential visits please know that, temporarily, we will not be charging any fees for missed appointments. Please note that only patients with appointments will be allowed into our clinical spaces, including our walk-in clinic. Limiting the number of people coming into the clinic – Social distancing is another important measure to reduce the risk of transmission. Your provider may determine during the telephone visit that an in-person visit is required and will book that appointment during the call. Get your flu shot if you haven’t already done so. Social distancing is an effective way to limit the spread of the COVIC-19 virus. In order to book an appointment for family members, you will imput your student or employee number, your uOttawa … Starting Boxing Day, Ottawa and communities in eastern Ontario will be among the public health regions in Ontario locked down for 28 days. For information regarding fees please go to our Fees page (equipment) https://www.uottawa.ca/health/fees . Participate in this free virtual escape room for a chance to win $100 at the Campus Boutique! In order to comply with social distancing directives, please come to your appointment alone. online, then call our office at 613-564-3950, or in person at our clinic at 100 Marie Curie, to register with a UOHS family physician and book an appointment. The campus clinic and uOttawa Health Services have a new name. If you are sick, stay at home if possible. Book an appointment to chat with a peer counsellor. Jock Turcot University Centre (UCU), room 203, 75 Laurier Ave. East, Ottawa ONK1N 6N5 Canada, (passer à la version française de cette page), (switch to the English version of this page), Visit the University of Ottawa's Youtube profile, Visit the University of Ottawa's LinkedIn profile, Visit the University of Ottawa's Instagram profile, Visit the University of Ottawa's Twitter profile, Visit the University of Ottawa's Facebook profile, Campus Clinic – ByWard Family Health Team. Clinic hours of operation will remain the same. From here you can click on " Book an appointment" this will open up the intake questionnaire. For the time being, our services will only be available by email and Microsoft Teams. *Due to current shutdown safety measures, the Wellness Lounge in UCU is currently closed. Library services: The intellectual hub of the campus. Finally, we are unable to provide you with any supplies (e.g. Please note that this booking platform requires the client to input their student or employee number. Saturday: 10 AM - 2 PM Avoid touching your eyes, nose, and mouth unless you have just washed your hands. I would like to thank you in advance for your patience, support and cooperation in this challenging time. Health services: Access to health clinics and services Summary You and your family can obtain services from the clinics of the University of Ottawa Health Services (UOHS) - The most popular clinic is the one located at 100 Marie-Curie, at the corner of King Edward; it is open all week long and its hours of operation are very convenient. We also NEED YOUR HELP. Health Promotion is a team of students dedicated to spreading awareness about various health and wellness topics on campus. Telehealth Ontario is a free service that allows Ontario residents to speak to a Registered Nurse with their medical questions any time of the day or night. Telephone: 1-888-999-6488; TTY: 1-866-797-0007; Ottawa Public Health COVID-19 Telephone Line. Eat well. Similarly, no fees will be charged temporarily for prescription renewals from the pharmacy. K1N 6N5. If they are unwilling to do that, please ask them to fax a renewal request to the clinic. Regular appointment; Periodic Health Visit; Follow-up appointment; Prescription Renewal; Smoking Cessation Program; Pap Test; Anal Pap Test; Well baby; Well child; You can book your appointment. Despite the many uncertainties presented by this pandemic we remain focused on our primary goals of ensuring access to primary care for our patients, and keeping our patients, staff and providers safe. We are no longer able to accept walk-ins at this time. Transition planning is now underway though it’s too early for specific details. Please do not show up for appointments more than 15 minutes before time. We need your help to expand our services in a safe way. Self-Care – Please remember that it’s important to take care of yourself and not put aside health concerns. Our live chat operates between 2 p.m. and 7 p.m. every day (even on weekends!). If your health is stable and you have no medical concerns, please ask your community pharmacist to give you an additional amount. 8507 Though we mentioned these resources in our last message, we’re repeating them to help you make your own mask or face covering: Please note that if you forget to bring your own mask or face covering, you can purchase a reusable mask with filter and neck strap on arrival at reception. Keep your immune system strong by taking care of yourself. Mentoring Centre: Our Faculty of Health Sciences Student Mentoring Program offers student mentor-led workshops, study groups, discussion forums and more to help you with academic, career and personal issues, and help you become a part of the Faculty of Health Sciences community. The Live chat will remain available until April 23 included for questions. They are now the ByWard Family Health Team. Here’s what we will be doing: Masks – If you are coming to the clinic for an in-person appointment you must wear your own mask. Children should be accompanied by one parent only. Morisset Service Desk. Chat with a Member of our Undergraduate Office Team. Government of Ontario COVID-19 self-assessment tool: World Health Organization: Coronavirus Disease (COVID-19) Advice for the Public. Register your name, health card number, current and permanent address, etc. Once you've completed the form you can view available times and make your selection. masks, gowns) since our supply is limited. Thank you for your cooperation during these difficult times. Please use the Ontario Ministry of Health App or link at hhttps://covid-19.ontario.ca/ to do your daily COVID screen before leaving your home, and follow instructions on the site should you be at risk of COVID infection. Close Old Browser Notification. 6192 Work E-mail: engsafe@uOttawa.ca
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